PMO Analyst / Service Demand / Global Organisation / London

We are currently recruiting on behalf of a Global IT Shared Services Organisation looking for a talented and versatile PMO Analyst/ Demand Planner to join their team in Central London. You will be offered a competitive salary plus benefits and theopportunity to join a growing Company and build a successful and progressive career.

The main purpose of the role:

Consolidate, prioritise and work with 3rd parties to plan and schedule all required changes to operational services in line with agreed demand.
Manage the handover process for new/changed services and applications between Service Development and live operations in a controlled manner.

Some of your responsibilities include:

To consolidate, prioritise and work with 3rd parties to plan, schedule, drive and track all required changes to operational services in line with agreed demand
To support, manage and report on end to end demand management process. Own the cycle from initiation, through approval into release.
Manage the handover process for new/changed services/applications between Service Development and live operations in a controlled manner.

Requirements

Must have strong analytical capabilities.
Must have exceptional data analysis and reporting skills – Pivot Tables/ Power BI
Should have some IT accounting / budgeting experience.
Must have experience of developing IT service demand specifications and plans.
Strong communication & influencing skills.
Good attention to detail, ensuring service specifications are complete and accurate.
Deep understanding and knowledge of Service Management.
Proven technology change experience.
Strong Supplier Liaison/Management skills.
Team management skills.